Shipping & Returns
Shipping Policy
1. Processing Time
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All orders are processed within 5-8 business days. Orders are not shipped or delivered on weekends or holidays.
2. Domestic Shipping Rates and Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
3. International Shipping
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We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.
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Please note that international shipping times may vary depending on the destination.
4. Order Confirmation and Tracking
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You will receive an order confirmation email once your order has been placed.
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Once your order has been shipped, you will receive another email with tracking information.
5. Shipping Carriers
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We use various shipping carriers to ensure your order is delivered promptly and securely.
6. Shipping Delays
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We are not responsible for delays caused by the shipping carrier or customs. However, we will assist you in tracking your package to the best of our ability.
7. Customs, Duties, and Taxes
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AnkiNish Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
8. Damages
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AnkiNish Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
9. Incorrect Shipping Addresses
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We are not responsible for packages delivered to an incorrect address provided by the customer. Please ensure that all shipping information is correct before finalizing your order.
Contact Us
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If you have any questions about our shipping policy, please contact us at anki.chordia@gmail.com
Return & Exchange Policy
Returns are accepted within 30 days of purchase. Items must be unused and in original packaging. Contact us at anki.chordia@gmail.com to initiate a return. Refunds are processed within 3-5 days of receiving the returned item.